Terms of use for Biocybercare

These Terms of Use (“Terms”) govern your access to and use of Biocybercare’s website, content, tools, store, courses, newsletter, and related services (“Services”). By using the Services, you agree to these Terms. If you do not agree, do not use the Services.

Effective date: 10 November 2025

Eligibility and account responsibilities

  • Eligibility: You must be at least the age of majority in your jurisdiction to use the Services. The Services are not intended for children under 13 (or local age threshold).
  • Account creation: Some features may require an account. You agree to provide accurate information and keep it up to date.
  • Security: You are responsible for safeguarding your login credentials and for all activities under your account. Notify us immediately of unauthorized use.

Permitted use and restrictions

  • Permitted use: You may use the Services for personal, non-commercial purposes, subject to these Terms and applicable laws.
  • Prohibited activities: You agree not to:
    • Use the Services for unlawful, harmful, fraudulent, or abusive purposes.
    • Attempt to gain unauthorized access, probe, or test the vulnerability of any system.
    • Interfere with or disrupt the Services (e.g., via malware, scraping at scale, DDoS).
    • Infringe intellectual property rights or misappropriate content.
    • Collect personal data from others without consent.
    • Circumvent security or consent mechanisms (including cookie preferences).
    • Use automated means to access the Services beyond what we permit (e.g., rate limits, robots.txt).

Health information disclaimer

  • No medical advice: The Services provide general, evidence-based information, tools, and recommendations for educational purposes. They do not constitute medical advice, diagnosis, or treatment, and do not replace professional care.
  • Consult professionals: Always consult a qualified healthcare professional for personal medical decisions. Do not ignore or delay professional advice because of content on the Services.
  • Safety: Use tools and recommendations at your own discretion. Outcomes may vary; we do not guarantee results.

Content and intellectual property

  • Ownership: All content, tools, features, design, text, graphics, logos, images, videos, and code on the Services are owned by Biocybercare or licensed to us and are protected by intellectual property laws.
  • Limited license: We grant you a non-exclusive, non-transferable, revocable license to access and use the Services for lawful personal purposes.
  • No redistribution: You may not copy, reproduce, modify, distribute, sell, or create derivative works from the Services or content without prior written permission.
  • Trademarks: Biocybercare names, logos, and marks may not be used without permission.

User content and community features

  • Your content: If you submit content (e.g., comments, reviews, messages), you retain your rights but grant Biocybercare a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, host, reproduce, modify, publicly display, and distribute your content in connection with operating and improving the Services.
  • Standards: You are responsible for your content and must ensure it is lawful, accurate, respectful, and does not infringe rights or contain harmful code.
  • Moderation: We may remove or refuse content at our discretion, and may suspend or terminate access for violations.

Tools, calculators, and courses

  • Accuracy: We strive for precision, but tools, calculators, trackers, and course materials may contain errors or be incomplete. They are provided “as is” without warranties.
  • Updates: We may update methodologies, assumptions, or course content without notice.
  • No guarantees: Use outputs for general guidance only; do not rely on them as definitive assessments.

Reviews, recommendations, and affiliates

  • Transparency: Some product reviews and recommendations may include affiliate links. If you purchase through these links, Biocybercare may earn a commission at no extra cost to you.
  • Independence: We aim to recommend only products and services we trust. However, you should independently verify suitability and safety.
  • No endorsement liability: We are not responsible for third-party products or services and do not guarantee their performance.

E-commerce, payments, and refunds

  • Store terms: If you purchase merchandise or digital products, you agree to provide accurate billing and shipping information and to pay all charges.
  • Payment processing: Payments are processed by third-party gateways (e.g., Stripe, PayPal, Paystack, Flutterwave). We do not store full card numbers. Your use of payment services is subject to their terms.
  • Orders and availability: We may limit quantities, refuse orders, or discontinue products at any time.
  • Pricing: Prices are subject to change without notice. Taxes, duties, and shipping fees may apply.
  • Delivery: Estimated delivery times are not guaranteed. Risk of loss transfers upon delivery to the carrier or to you, depending on local law.
  • Refunds and returns: Refer to our Refund/Return Policy for details. Where applicable, digital products may be non-refundable once accessed or downloaded.

Privacy and cookies

  • Privacy Policy: Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
  • Cookies: We use cookies and similar technologies. You can manage preferences via our consent banner and browser settings.

Third-party services and links

  • External sites: The Services may link to or embed third-party content (e.g., social media, maps, video). We are not responsible for their availability, accuracy, or practices.
  • Integrations: Your use of third-party services is governed by their terms and policies.

Service changes, availability, and maintenance

  • Modifications: We may change, suspend, or discontinue any part of the Services at any time without liability.
  • Downtime: The Services may be unavailable due to maintenance, updates, or outages. We aim to minimize disruptions but do not guarantee uninterrupted access.

Warranties and disclaimers

  • As-is basis: The Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and reliability.
  • No guarantees: We do not warrant that the Services will be error-free, secure, or available at all times, or that defects will be corrected.

Limitation of liability

  • Indirect damages: To the fullest extent permitted by law, Biocybercare will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, data, goodwill, or business interruption arising from or related to the Services or these Terms.
  • Direct damages cap: To the fullest extent permitted by law, our total liability for direct damages will not exceed the amount you paid (if any) for the specific Service giving rise to the claim in the 12 months preceding the event.
  • Jurisdictional limits: Some jurisdictions do not allow certain exclusions; in such cases, our liability is limited to the maximum extent permitted.

Indemnification

You agree to indemnify, defend, and hold harmless Biocybercare and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your use of the Services, your content, or your violation of these Terms or applicable law.

Termination

  • By you: You may stop using the Services at any time and request account deletion where applicable.
  • By us: We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including violations of these Terms.
  • Effects: Upon termination, your license to use the Services ends. Sections that by nature should survive (e.g., intellectual property, disclaimers, limitations of liability, indemnity, dispute resolution) will survive termination.

Governing law and dispute resolution

  • Governing law: These Terms are governed by the laws of Nigeria, without regard to conflict of laws principles.
  • Venue: Courts located in Lagos State, Nigeria will have exclusive jurisdiction, unless applicable consumer protection laws provide otherwise.
  • Informal resolution: Contact us first to try to resolve disputes informally.
  • Arbitration (optional clause): At our discretion, certain disputes may be resolved by binding arbitration under a recognized arbitral body. If arbitration is used, you agree to waive class actions and proceed individually, except where prohibited by law.

Changes to these terms

We may update these Terms from time to time. The “Effective date” will reflect the latest version. Material changes may be notified via the website or email. Continued use of the Services after changes means you accept the updated Terms.

Contact us

  • Email (general): support@biocybercare.com
  • Email (legal/privacy): privacy@biocybercare.com
  • Mailing address: Biocybercare, Lagos, Nigeria (insert full address if applicable)

Entire agreement

These Terms, together with our Privacy Policy and any additional policies or product-specific terms, constitute the entire agreement between you and Biocybercare regarding the Services and supersede prior agreements.

Severability and waiver

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force. Our failure to enforce any provision does not constitute a waiver of our rights.

Assignment

You may not assign or transfer these Terms or your rights without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Notices

We may provide notices by posting on the website, sending email to the address associated with your account, or by other reasonable means. You are responsible for keeping your contact details current.

Plain-language summary

  • Use Biocybercare responsibly; don’t misuse the site or content.
  • Our health content is educational, not medical advice.
  • We own the content; you can’t copy or resell it without permission.
  • If you submit content, you grant us rights to use it to run and improve the Services.
  • We’re not liable for indirect damages; your remedies are limited.
  • You agree to resolve disputes under Nigerian law, primarily in Lagos.